Question 1

How long does it take for delivery?

Answer

Our dolls are currently handmade to order. The Lead time for our dolls vary's during peak season. Normally lead times are 3-4 weeks, unless otherwise stated. The Lead time during peak season can be anything between 8-12 weeks. If you would like one of our girls and boys please do order as soon as possible to ensure they arrive with you in plenty of time :) Please note: These are estimated timeframes, whilst we always make our dolls allowing plenty of time, we are in the hands of external couriers to move the dolls from members of the team to our HQ. As soon as they arrive at HQ, we dispatch via royal mail tracked delivery within 1-2 working days. All of customers will receive an email with the tracking details to help you keep an eye on your doll

Question 2

Can you play with the dolls?

Answer

The dolls have been designed to sit happily and watch over you and your tiny person. Playing with them isnt advised. Please do not leave young children on their own with the dolls.

Question 3

What are the Dolls Stuffed with?

Answer

The dolls are stuffed with anti-allergenic stuffing

Question 4

What are the Dolls clothes made from?

Answer

We always use 100% cotton fabric for the dolls clothes. Please note that due to the handmade nature of the dolls, the fabric may alter slightly from the picture

Question 5

Can I choose a different colour hair for my doll?

Answer

Yes :) You are more than welcome to change the colour and style of the dolls hair. You can select the style (Curly or Straight) And the colour (Blonde, Light Brown, Dark Brown, Red) from the product page, when you click on a doll in our store

Question 6

How big are the dolls?

Answer

Our Made to Order dolls are approximately 28cm tall. Our Keychains are approximately 10cm tall.

Question 7

Do the Dolls need a dolls stand?

Answer

The dolls can stand on a shelf unaided. These are display dolls, if you prefer to pop her on a doll stand, she wouldnt mind too much either

Question 8

Are the dolls safe for young children?

Answer

The dolls have been designed for display. The may contain small parts. Please do not leave your child alone with the doll.

Question 9

Is Your Packaging Eco Friendly?

Answer

* We believe in doing the best for our planet in every possible way. * We use Eco Friendly Tissue Paper and Boxes * Our Bubble Wrap is fully de-gradable * Please feel free to recycle the packagaing when it arrives with you.

Question 10

Pink and Blue Hair!

Answer

Just a small note to let you know that the Pink and Blue hair option is only available as a straight hair option. If you have chosen Pink and Blue curly hair, we will replace your hair choice with Pink and Purple.

FAQ's